Returns & Exchanges
At Tuft & Paw, we want you to be completely satisfied with your purchase. If your new fashion piece isn’t the perfect fit, we offer a seamless 30-day return policy for all unworn and unwashed items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the pre-paid shipping label provided through the portal and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing